Attention pls:This website is only available for distributors,consumer pls contact local distributors.
Pls clink:https://www.byskate.com/agents/ and offer an agency application, we will offer you a password, you can login and will see all price and can make online order.
FAQ FOR WINBOARD
RIDING YOUR WINBOARD, PLEASE READ THE MANUAL AND SEE ALL WINBOARD SAFETY
RECOMMENDATIONS.IF STILL HAVE A FEW QUESTIONS, PLS CONTACT US
you ride WINboard skateboard, need to read the manual firstly to know how to start an
BEFORE RIDE PLS CHARGE THE BATTERY POWER FIRST.OTHERWISE WILL DAMAGE BATTERY.
Warning Before Riding
Below 14 years old teenager and kids not allow to riding winboard electric skateboard without parents permission,and can not use skateboard as a vehicle riding tools.Everyone before riding winboard electric skateboard should be wear helmet,knee pad,elbow pad and other protection wears.After riding,pls keep remember charging lithium battery at the first time otherwise reducing battery lifetime.Forbiding riding skateboard in water and riding in low battery power situation.
WINBOARD LITHIUM BATTERY WARNINGS
1.After ride skateboard should be charge it at first time,do not allow charging battery below 10 degree centigrade,it might cause lithium battery catch fire.
2.Charging should be far away from inflammable products.Not allow overtime charging.
3.These warning should be open to all buyers and electric skateboard riders,pls keep remember warnings and avoid unlucky accident in case.
FAQ FOR BUYERS
1-WINboard is trading or manufacturer?
Manufacturer.WINboard have technology team ,own motor manufacturer ,carbon fiber deck manufacturer and assembly line,have own export licence.
2-How is warranty policy?
WINboard offer 6 month warranty for circuit board, remote,motor and battery.Only available for factory defect.Distributor do repair service for final customers. WINboard give support on
how to repair the boards and sell all replacement parts .
3-Why only offer 6 month warranty? Because we offer factory wholesale bulk price.If need 12 month warranty, need add extra cost and sell with retail price.
4-Does WINboard only sell to distributors?
YES and NO.We sell to distributors,agency,and OEM wholesalers.We do wholesale, not retail.WINboard mostly offer customized orders.
5-Can I make an OEM order?
YES,MOQ50 units, OEM grip tape,battery case,wheels with customer's logo.
6-Does WINboard make all kinds of electric skateboard?
YES,from fish deck short board, longboard, carbon fiber board, hub motor skateboard, belt motor skateboard and off road skateboard.
7-What is other condiditons do not have warranty?
7.1-Over charging all night caused battery or
7.2-Open skateboard inside or DIY it without any permission from WINboard distributor or WINboard.
7.3-Ride skateboard in water or riding under
raining weather caused PCB motherboard issues.
7.6-Uphill with low battery power caused battery issues.
7.7-Longtime climbing hills caused motor and PCB
7.8-Longtime riding with max speed without any
stop rest caused PCB and motor wheels issues.
7.9-Uphill with low power or uphill last 5 minutes,because BMS will damaged by big current.
7.0-Unreasonable riding method and operation or abuse.
8-Why WINboard skateboard have different remote control?
Normally we have one model remote control, it is standard model.But for GT-M6 we use different remote control.We will upgrade remote control by different customer's request.
And we can do customized remote control.
9-How can I make order online?
If you are consumer buyers, USA consumer buy from www.winboardusa.com,Europen consumer buy from www.winboardskate.es
If you are wholesaler or distributor,pls click top agent on www.byskate.com and apply for an agent, we will offer you a password, then you login, you will see all products price and can make order online, but payment do not accept online payment, we will make a invoice for you and you pay by invoice payment method.Because bulk order different quantity have different shipping cost.(Pls note all price here is not including shipping cost, if u make order pls consider shipping cost)
FAQ FOR USERS
PART1. GETTING STARTED
How do I control the WINboard?
winboard acceleration and braking is controlled by a wireless handhold remote
controller.Before you make an order from winboard,pls inform you are benginners or expert riders.
ride a Winboard if I have no experience with Skateboard?
The Winboard is designed to be easy to learn and easy to ride. WINboard
mostly is design for fast speed e board to expert riders,if you are
beginners, you should clear this point to winboard before buy.
the max speed of the Winboard?
Winboard offer different model with different, speed can reach to 40kmh.But we suggest safety is first.
Safety wearings should I wear?
Always wear a helmet. This cannot
be over stated enough. We also highly recommend wearing other safety gear like
wrist guards, gloves, knee pads and other protection wearings.
How far I can ride per charge?
15-20KMH normally ride in flat road with regular speed.If you upgrade battery capacity, the range will be longer.
How do I know when the WINboard is charged?
WINboard Cruiser charger has an LED which will be red during charging and
changes to green once fully charged.
How long does it take to charge the WINboard battery?
Basic level battery need charge 3-4 hours. If you upgrade the battery capacity, we suggest you buy fast charger.Do not charge it overnight even
though our charger have overcharging protection function.
Is my Winboard
and no... because the bottom of the board is completely sealed you can ride
through most puddles and rain. However, you cannot submerge the Winboard under
water. It is very important to remember wet conditions can ruin your bearings
and greatly reduce traction, so if you do ride in wet conditions, you should
practice extreme caution.
the weight limit for the Winboard?
limit we suggest is 265 lbs. Performance won't really change on the flat ground
but heavier riders may see a slow down on speed.
long does it take the board to get to top speed?
depends greatly on the rider, road conditions, and mode you are in.But in most
cases it is within just a few seconds.
order Winboard wheels for my non-Winboard?
you can! They will work just as normal longboard wheels would.
there be future updates accessories for the Winboard?
Does WINboard skateboard have fast speed skateboard?
HAVE..But need to be customized.Pls contact our saleservice for customized order.
Doese WINboard sell kit for DIY?
YES,We design a kit sell to anyone who can DIY an electric skateboard.
PART3. MAINTANCE AND WARRANTY
regular maintenance should I do on my Winboard?
inspecting your board for any damage and checking that it is running properly
is usually all the regular maintenance your Winboard should need. When
bearings, wheels are worn, they can easily be replaced or swapped out with new
ones from factory. Cleaning WINboard is one of your key maintenance
points. Do not soak the board, or spray with a hose, simple get a wet cloth and
rub off any dirt with the cloth - maybe use a soft scrubbing brush on stubborn
marks. With a damp cloth clean the underside of the board, the trucks, battery,
wheel sidewalls etc. Harsh chemicals or abrasive materials should
never be used and can damage the finish or even the performance of your board.Do
not put winboard under sunshine for a long time.
How to store the WINboard ?
After you have cleaned your
board, if you are going to store it for extended periods, give the battery an
overnight charge every 3-4 months. If you are going to store it for a few weeks
before use, keep the battery on charge if possible, the automated cut-off will
turn the light on the charger to green indicating that the battery is drawing
minimal current to maintain optimal status of the battery.
Can i buy a skateboard single?
Yes,but normally we do not sell to consumer buyers, we suggested buyers buy from local distributors or agency.We only offer sample to further agency or distributor.
Ø In case of fire, when charging batteries, keep the charger away from highly flammable materials or products and never leavethe charger unattended when in charge.
Ø Please charge your skateboard at temperatures above 10℃ (59 degrees Fahrenheit), or battery would be seriously damaged.
Ø Never put the battery in the fire or high temperature place because overheat will cause battery explosion or fire.
Ø Overcharge will seriously damage your battery, never charge your skateboard over 8 hours.
Ø If you are a beginner, we suggest 4.4Ah battery is enough for your riding. If you are a skateboard player, we suggest 6.6Ah or more capacity battery for longer distance.
WINboard use 18650 lithium battery pack for our electric skateboard.
How to avoid damage battery of your board?
1-Do not suggest ride out 100% power.Keep 20% leave and go to charge battery immediately.
2-When battery light remind in low power, not suggest ride in high speed, only available slow speed for back home.
3-When back home,should charge battery immediately, not suggest wait until next days to charge it.
4-Do not suggest riding in low power for uphill longtime ,Continuous climbing is not recommended(More than 5 minutes)
5-Do not suggest charge over night or over charge 8 hours just in case.
6-It is not recommended to charge battery at a temperature below minus 5 degrees.
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